RETURNS AND EXCHANGE POLICY
At Marc Samuels Jewelers, we strive to offer each Guest an experience that makes them feel comfortable with their purchase. We hope you enjoy your purchase for many years to come.
CUSTOMIZED JEWELRY OR SPECIAL-ORDER WATCHES
- No Returns or exchanges on custom made jewelry and special-order watches
Other Jewelry and Watches
- No Returns on all jewelry and watches
- Limited 10-day Exchange Policy on non-custom jewelry and non-special-order watches
- Jewelry must still be in excellent condition, unaltered and in original condition to be accepted for exchange
- Watches must be unworn, unaltered and in original condition to be accepted for exchange. All packaging, instructions, and warranties, as applicable, must be included with the exchange of a watch.